Usher – Commonwealth
Company: City of Edmonton
Location: Edmonton, AB
Salary: $20710 per year
Employment Type: Part-Time
Job Description
Job title: Usher – Commonwealth
Company: City of Edmonton
Job description: Commonwealth Stadium is recognized as one of the premiere open air, live entertainment venues in the world, and is home to the Edmonton Elks of the Canadian Football League as well as hosting sold out concerts and international sporting events in soccer, rugby and athletics. As one of our Ushers, you will be the first contact for spectators who need assistance or have questions, and as such this position is a critical part of the extraordinary and enjoyable experiences we offer at Commonwealth Stadium. You will succeed in this role if you can perform all tasks in a respectful, inclusive and service-minded way.What will you do?
- Greet patrons in a friendly and courteous manner as they enter the facility
- Receive and validate tickets Provide directions to spectators
- Oversee the seating area and enforce stadium rules and regulations
- Restrict entry and re-entry, and hold patrons back during game play
- Check the doors and gates and report any malfunctions
- Provide information regarding upcoming events, history and operations of the stadium
- Maintain safety of patrons, keep fire exits clear and report any unsafe conditions
- Other related duties as required
Qualifications
- Completion of Grade 12 or equivalent or higher
- Some experience providing customer service at a live entertainment venue or related experience
Skills required for success:
- Proven ability to deal with the public and resolve conflict in a respectful and inclusive way
- Excellent interpersonal and written/verbal communication skills, including the ability to understand and execute oral and written instructions and information
- Ability to make decisions and resolve conflict in difficult situations
- Excellent problem solving, judgment and negotiation skills
- Alignment to our Cultural Commitments and Leadership Competencies (
) * Embracing a culture of equity, diversity, reconciliation and inclusion (
)Conditions of Employment:
- Applicants may be tested
Work Environment:
- The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance
- Successful candidates must be available to work evenings, weekends and holidays from May to December
The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact . Learn more about our benefits .Successful candidates may be eligible for recall in the 2026 season.Up to 50 temporary part-time positions for up to 8 monthsHours of Work: 0 to 39 hours per week.Salary: $20.710 (Hourly)Talent Acquisition Consultant: JP/JRSEASONAL123Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation
Location: Edmonton, AB
Job date: Tue, 21 Jan 2025 23:00:12 GMT