Supervisor, Residence Life – Community Support

Job Description

Job title: Supervisor, Residence Life – Community Support

Company: University of Alberta

Job description: DescriptionThis position is a part of the Non-Academic Staff Association (NASA).This position offers a comprehensive benefits package which can be viewed at: .Location – This role is in person. Work primarily takes place at North Campus, Edmonton.Working at the University of AlbertaThe University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all FirstPeoples of Canada, whose presence continues to enrich our vibrant community.The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.Your work will have a meaningful influence on a fascinating cross-section of people – from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. .Working for Working for Residence Life and EducationResidence Life and Education at the University of Alberta is a leading program in Canada, dedicated to the principles of dignity, respect, safety, equity, learning, and community. This program creates caring, student-focused residential environments that help students achieve academic success, learn to live respectfully with diverse groups, develop leadership skills, and foster a sense of community responsibility. The University of Alberta residence program accommodates and supports up to 5,200 students across three campuses. The Residence Life and Education team recruits, trains, and supports 190 student staff members who live and work in the residence communities.Position SummaryThe Supervisor, Residence Life – Community Support supervises the full-time Coordinators, Residence Care and Coordinators, Residence Community Management, supervises interns, and oversees the Community Liaison Officer (CLO) program with University of Alberta Protective Services. Together these staff make up the Community Support Team. The Supervisor, Residence Life – Community Support also is responsible for monitoring outcome-focused residence plans, monitoring of all student discipline in residence, coordinating the support of at-risk students, developing and analyzing relevant statistics and coordinating communication with key internal and University stakeholders. They also are responsible for overseeing any health and safety-related special projects occurring in residenceA component of the Supervisor, Residence Life – Community Support’s work will include advising on cases and supporting students experiencing thoughts of suicide or otherwise at risk of harm to themselves. They will also support residents impacted by sexual violence by managing the triage of cases to the Dean of Students’ office for implementation of options under the Sexual and Gender-Based Violence Policy.Duties

• Supervises and supports the Coordinators, Residence Community Management and Coordinators, Residence Care.
• Oversight of the day-to-day activities of community management/the residence conduct process. Ensures that restorative justice is the preferred method of dealing with student conduct situations (both at the professional staff level and the student staff level).
• Oversight of the day-to-day activities of residence student case management, including providing assessment, response, and management for students in distress in an appropriate manner that is consistent with U of A policies and procedures.
• Works with the Community Support team to establish (a) appropriate goals for the residence community to improve satisfaction, enhance learning and developmental outcomes, and the overall experience (b) plans to realize the goals; and (c) plans to realize the goals of the Residence Services Core Business Operations.
• Serves as the Residence Life expert and direct contact for the documentation/filing system, Symplicity Advocate. First point of contact for anyone in the department with questions, requests or concerns with Advocate.
• Works with the Manager, Residence Life and Education to oversee the Community Liaison Officer (CLO) program with the University of Alberta Protective Services.
• Provides coaching to all Residence Life staff as they work to support students who need enhanced care (i.e. providing resource options, coaching for conversations, etc…)
• Is knowledgeable of University policies, procedures, and resources to assist students and guide them to appropriate resources if required when meeting one-on-one with students (e.g. Clinical and Counselling Services, filing reports with University of Alberta Protective Services).
• May be required to act in a stand-by on-call status. Will be compensated as per the NASA Collective Agreement for any time spent on call.

Minimum Qualifications

• Bachelor’s degree in a related field and 5 years of experience in a university residence setting and/or experience working in a complex and confidential environment; consideration may also be given to other combinations of education and experience.
• Ability to synthesize and conceptualize complex situations and use appropriate judgment.
• High level of critical thinking, analytical, statistical, and problem-solving skills.
• Exceptional communication and interpersonal skills.
• Experience working with diverse populations including but not limited to 2SLGBTQ+, Indigenous students, International, and students with disabilities.
• Excellent emotional regulation skills.
• Extensive knowledge of suicide intervention, violence prevention, and current trends in early intervention and privacy legislation.
• An in-depth understanding of student mental health issues and related institutional responses.
• Proficiency with computers, including the Google suite.

Preferred Qualifications

• Master’s degree preferred.
• Experience using the web-based application Symplicity Advocate.
• Experience using restorative practices and Restorative Justice principles.
• Comprehensive knowledge of the various areas within the University community, its policies and procedures (Governance, Student Conduct Policy, UAPPOL, FOIPP, etc.).
• Experience supervising staff in a unionized environment.

At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.The University of Alberta is committed to an equitable, diverse, and inclusive workforce. We welcome applications from all qualified persons. We encourage women; First Nations, Métis and Inuit persons; members of visible minority groups; persons with disabilities; persons of any sexual orientation or gender identity and expression; and all those who may contribute to the further diversification of ideas and the University to apply.Note: This opportunity will be available until midnight December 5, 2024, Edmonton, Alberta local time.

Location: Edmonton, AB

Job date: Sat, 23 Nov 2024 05:40:07 GMT