Service Cashier – Car Dealership

Job Description

Job title: Service Cashier – Car Dealership

Company: Staffmax

Job description: Work Schedule:

• Monday to Friday, 40hrs per week (8am – 4:30pm)

Term:

• Temporary contract with chance of permanent hire

Wage:

• Starting around $19.00 per hour, depending on experience.

Start Date:

• As soon as possible.

Qualifications & Skills:

• Strong customer service abilities.
• High attention to detail.
• Ability to handle multiple tasks efficiently.
• Solid work ethic and professionalism.
• Ability to connect with customers both in-person and over the phone.

Key Responsibilities:

• Welcome and assist customers with professionalism, building rapport and addressing their needs courteously.
• Handle customer complaints sensitively, working to resolve issues or escalating when necessary.
• Collaborate effectively with other teams within the dealership.
• Process transactions swiftly and accurately, ensuring all charges for parts, labor, and repairs are correct.
• Follow dealership procedures for transactions, including verifying accounts, posting payments, and recording warranty work.
• Handle cash and make accurate change.
• Manage the reception team’s schedule and address absences as needed.
• Understand and communicate information about vehicle rental conditions, types, and prices.

Work Environment & Duties:

• Frequent interaction with staff across all departments.
• High level of detail-oriented work, particularly involving large-dollar transactions.
• Regular paperwork and record-keeping related to payments and charges.
• Heavy use of computers and phones in a fast-paced environment.

Position Overview: The Service Cashier is responsible for greeting customers, processing payments, and maintaining accurate transaction records. This role involves balancing the cash drawer, following cash-handling procedures, and ensuring that all customer payments are properly accounted for. The Service Cashier also monitors the progress of vehicle repairs and coordinates the return of rental vehicles.Key Attributes:

• Professional, patient, and customer-focused.
• Detail-oriented and able to work independently.
• Familiar with service orders, dealership rates, and payment policies.
• Skilled in handling difficult customer situations with care and tact, redirecting issues to appropriate departments when needed.
• Able to manage high-dollar transactions with accuracy and attention to detail.
• Works well under pressure, ensuring all payments are processed quickly and correctly.

Work Style:

• Fast-paced, detail-focused environment.
• Significant paperwork, multi-tasking, and computer work.
• Critical role in maintaining the security of dealership assets through precise control of payments.
• High level of customer interaction, requiring flexibility and a commitment to enhancing the customer experience.

Company:Staffmax Staffing & Recruiting,

Location: Winnipeg, MB

Job date: Sat, 26 Oct 2024 23:47:32 GMT