Restore Floor Associate

Job Description

Job title: Restore Floor Associate

Company: Habitat for Humanity

Job description: Job Description: ReStore Floor AssociateLocation: ReStore Prince Albert, Saskatoon or ReginaReports To: ReStore ManagerJob Type: Full-timePosition OverviewThe ReStore Floor Associate is an integral part of the Habitat for Humanity Saskatchewan ReStore team, providing excellent customer service, supporting inventory and merchandising efforts, and contributing to a positive and efficient work environment. This entry-level position is ideal for individuals passionate about community engagement, retail operations, and Habitat’s mission to build affordable homes for families in need.Mindset

• Mission-Driven: Committed to advancing Habitat for Humanity Saskatchewan’s mission to build strength, stability, and self-reliance through affordable homeownership.
• Strategic Thinking: Envisions long-term goals, anticipates challenges, and develops innovative solutions to achieve organizational success.
• Collaboration: Builds strong relationships with internal teams, community partners, donors, and government agencies to drive mission alignment and outcomes.
• Accountability: Takes ownership of organizational performance, ensuring compliance, transparency, and the achievement of strategic goals.
• Adaptability: Thrives in a dynamic environment, navigating evolving challenges with resilience and flexibility.
• Cultural Competency: Promotes diversity, equity, and inclusion across all levels of the organization.
• Confidentiality: Handles sensitive information with discretion, safeguarding organizational and stakeholder integrity.

Key ResponsibilitiesCustomer Service Excellence

• Engagement: Greet and assist customers in a friendly, professional manner, addressing inquiries and concerns to ensure a positive shopping experience.
• Environment: Maintain a clean, organized, and welcoming store atmosphere, ensuring customer safety and satisfaction.

Inventory Management & Merchandising

• Stock Handling: Assist with receiving, sorting, and stocking donations, ensuring items are priced and displayed appropriately.
• Visual Merchandising: Support the organization and presentation of merchandise to create appealing and accessible displays for customers.

Operational Support

• Daily Tasks: Operate the cash register, handle transactions, and assist with opening and closing procedures as needed.
• Safety Compliance: Follow safety guidelines and assist in maintaining a secure environment for staff, volunteers, and customers.
• Collaboration: Work closely with the ReStore Team Lead to support store operations and resolve issues as they arise.

Volunteer & Team Engagement

• Volunteer Support: Assist in directing volunteers during shifts, ensuring they understand tasks and adhere to ReStore policies.
• Teamwork: Contribute to a collaborative and supportive work environment, fostering positive relationships with staff and volunteers.

Skills

• Customer Service: Strong interpersonal skills to provide excellent service and resolve customer concerns effectively.
• Merchandising: Ability to organize and present merchandise in a visually appealing and accessible manner.
• Inventory Management: Basic skills in sorting, tracking, and categorizing inventory for efficient store operations.
• Team Collaboration: Proven ability to work well within a team, supporting staff and volunteers to achieve shared goals.
• Safety Awareness: Understanding of workplace safety practices, ensuring a secure environment for all.
• Communication: Clear verbal and written communication skills to interact effectively with customers, donors, and team members.
• Problem-Solving: Proactive in identifying and resolving issues to maintain smooth store operations.
• Technical Proficiency: Comfortable using point-of-sale systems and basic computer applications.
• Physical Stamina: Ability to perform physical tasks, including lifting donations and standing for extended periods.

Education & Experience

• High school diploma or equivalent desired.
• Previous experience in retail, customer service, or volunteer roles preferred but not required.
• Experience in operating cash registers and retail transaction platforms.
• Familiarity with inventory tracking and categorization systems.
• Knowledge of safety tools and procedures, including lifting equipment and compliance signage.
• Use of email and basic reporting software for operational coordination.

Work Conditions

• Full-time or part-time position with regular shifts, including weekends and some evenings.
• Physical demands include standing for extended periods, lifting and carrying donations, and moving merchandise.
• May require occasional travel for donation pickups or special events.

Location: Prince Albert, SK

Job date: Fri, 28 Feb 2025 05:04:29 GMT