Program Administrator, Family Support Programs

Job Description

Job title: Program Administrator, Family Support Programs

Company: Government of Yukon

Job description: Department of JusticeThe Department of Justice is working to ensure Yukon remains a safe, secure, and healthy place to live and work. We build strong and healthy relationships with others to support good governance and to foster safe communities. The Department of Justice provides supportive and dynamic work environments comprised of teams of professionals who are committed to making a difference in the lives of Yukoners.The Family Law Information Centre (FLIC) is an office of the Court Services Branch of the Yukon Department of Justice that provides information on family law issues and court procedures.Reporting to the Manager, Family Law Support Programs provides legal information to the public regarding family law matters; provides referrals for the public to various agencies and services; explains court process and provides statistical and other information on the operation of the F.L.I.C. as required.The principles that guide us are:Reconciliation with Yukon First Nations: Together as Department of Justice (DOJ) representatives we commit to embracing the spirit of the Final Report of the Truth and Reconciliation Commission of Canada entitled Honouring the Truth, Reconciling the Future, by conducting ourselves in our day-to-day business in a manner that embodies the purpose of reconciliation with our First Nations members in the Yukon. We recognize the importance of employee education on First Nations history and the encouragement of innovative thinking by all DOJ personnel on our ability to effect meaningful change towards true reconciliation.Working as a Team: As DOJ employees we value working together as a team within branches and within the department as a whole, while respecting our respective roles in the administration of justice, to work as one entity to meet our collective objective to serve the public. We are mindful of the impact of our actions on the people around us both in proximity and in the larger department and strive to ensure that we maintain the best interests of the department in our approach to our work.Identify and Meet our Clients’ Needs: DOJ personnel have a wide variety of responsibilities and an equally diverse clientele, internal and external to government, and we are committed to ensuring that they know we work for them and that we treat them with empathy, inclusion, integrity, respect and professionalism.Initiative and Innovation: Management will encourage DOJ staff at all levels to think innovatively and to take initiative that will improve the work we do and services that we provide to allow for positive change and creativity in the workplace. Management will encourage DOJ personnel to reconsider our approach to the services we provide and adapt to the changing environment.Communications: We are committed to improving the way we communicate internally with one another and externally to the public in order to better perform as a DOJ Team, share information and ideas with each other, dispel negative myths about the department and to ensure that the general public has an appreciation for the excellent work we do.For information about applying for a Department of Justice position, contact Ilze Pretorius, HRC, atFor more information about this opportunity please contact Lori Zazulak, Manager, Family Law Support Programs, at:Please do not email resumes to either of these addresses; resumes may only be accepted through e-recruitment. If you need technical support submitting your application/resume, contact: .Essential QualificationsPlease submit your resume clearly demonstrating how you meet the following qualifications. Please note selection for further consideration will be based solely on the information you provide in your resume.

• Successful completion of post-secondary program in business, office, or legal administration;
• Excellent experience working in a customer service environment.
• Experience performing administrative functions, preferably in a legal environment;
• Experience researching, interpreting and applying legislation.

Candidates who have education/coursework and/or training along with considerable experience in the essential qualification listed above may be equally considered.If you have these qualifications, ensure you clearly expand upon them in your resume. Prior to applying, refer to our to assist you in your application.Desired Knowledge, Skills and SuitabilityCandidates should have and may be assessed on:

• Client/customer service orientation and integrity;
• Exceptional organizational and time management skills;
• Ability to work well independently as well as within a team;
• Ability to multi-task and triage situations based on priority/need;
• Excellent interpersonal and facilitation skills;
• Ability to provide service with tact and diplomacy in a confidential setting.

Location: Whitehorse, YT

Job date: Thu, 19 Sep 2024 05:01:54 GMT