Policy and Issues Coordinator

Job Description

Job title: Policy and Issues Coordinator

Company: Government of Alberta

Job description: Job Information
Job Title: Policy and Issues Coordinator
Job Requisition ID: 62925
Ministry: Advanced Education
Location: Edmonton
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Permanent/Temporary: Permanent
Scope: Open Competition
Closing Date: October 2, 2024
Classification: Program Services 3 Market Adjustment
Salary: ​$2,626.89 to $3,448.73 bi-weekly ($68,561- $90,011 annually)The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion and innovation are valued and supported. For more information on diversity and inclusion, please visit:Ministry of Advanced EducationAdvanced Education supports Albertans by providing the education and training opportunities they need to prepare for the workforce. This is accomplished by: approving programs of study; funding public post-secondary institutions and other adult learning providers; providing financial aid for learners; and supporting academic research and innovation. Programs and services are driven by 3 outcomes: (1) Adult learning opportunities are accessible and affordable for all Albertans; (2) High-quality education, skills development and research make a positive contribution to Alberta’s economy, society, culture and environment; and (3) The adult learning system is accountable and coordinated.The Strategic and Business Services division provides leadership and coordination for all aspects of the policy development cycle, intergovernmental relations, governance and legislative services, data and analytics, and the ministry’s corporate services functions.For more information on the Ministry of Advanced Education, please visit:Role ResponsibilitiesThe Policy and Issues Coordinator is a key member of the Assistant Deputy Minister’s Office (ADMO) within the Strategic and Business Services division. The position supports the management and coordination of policy, information, and current and emerging issues in the division. In this role, you will work closely with senior government leadership and gain a keen understanding of government issues and policies impacting Alberta’s adult learners and the post-secondary education system. You will leverage and develop skills in writing/editing, issues management, relationship building, and project and policy coordination. No two days are the same in an ADMO, so you are asked to bring to the team a positive “can do” attitude, a curious mind, a dedication to accuracy, and the ability to juggle competing demands.Reporting to the Strategic Issues Manager, the Policy and Issues Coordinator regularly works with the Assistant Deputy Minister (ADM), Executive Directors, Ministerial Correspondence Unit (MCU), Communications, other Advanced Education ADMOs, Deputy Minister’s Office (DMO), and division staff to provide the Minister and Deputy Minister (DM) with high quality information.The position liaises with teams across the division, department and government to ensure that deliverables produced by the division are accurate and meet the needs of those requiring a response. The individual must possess a high level of political acumen, project management skills, organizational awareness, corporate knowledge, and the ability to build strong relationships with division and department staff.Responsibilities:Information, Issues, and Project management:

• Assists the Strategic Issues Manager in addressing and coordinating responses to urgent and emerging issues for the Strategic and Business Services division and ministry.

• Responsible for tracking key deliverables to ensure timely and accurate responses.

• With support from the Strategic Issues Manager, acts as a liaison on issues and requests from the DMO, Minister’s Office (MO), MCU, Communications, other ADMOs, and division staff.

• Assists in coordinating and gathering information from program areas for responses to DM, Minister, and ADM requests on an as needed and urgent basis.

• Coordinates divisional program and policy projects, including the implementation and evaluation of post-secondary institution annual reporting to ensure compliance with the Post-secondary Learning Act.

Role Cont’dManagement of Information (Action Requests, Briefings), and Correspondence:

• Writes, reviews, and edits various types of correspondence prior to the Strategic Issue Manager’s and ADM’s review, to ensure appropriate tone, content and format, and consistency with the department’s priorities and position, consulting with professional and technical staff as needed.

• Manages communications and information requirements to ensure the efficient and effective operation of the division and ADMO.

• Ensures effective and timely drafting, review, and coordination of responses through consultation with relevant program areas, as needed.

• Conducts independent research to ensure accuracy, including review and analysis of supporting documents, website, government and stakeholder information, and other documents as necessary, monitoring current events and contacting appropriate program areas, as needed.

• Establishes, implements, and monitors information management strategies to facilitate and enhance communication flow within the division and externally.

• Provides advice and ensures briefings and correspondence succinctly identify the issues, meet quality standards, and reflect the government/department’s policy or position.

• Responds to and resolves inquiries, often of an urgent and sensitive nature.

Coordination and Support for the Division:

• Leads the planning and delivery of divisional meetings, initiatives, and committees, as needed.

• Coordinates the responses and review of FOIP requests assigned to the division.

• Regularly reviews divisional processes to ensure that deadlines are met and deliverables are produced in an effective and efficient manner.

• Ensures that divisional leadership is kept informed on issues affecting their respective areas.

• Identifies areas for collaboration and supports the Strategic Issues Manager to address internal divisional issues.

• Provides project management, and program and policy support to various division and branch teams, as needed.

• Supports the development of policy and writing capacity in the division by coordinating the development and delivery of various training.

• Provides acting manager cover-off to the Strategic Issues Manager, as needed.

APS CompetenciesCompetencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.This link will assist you with understanding competencies:In this role, you will contribute to our team by demonstrating the following behavioral competencies:Drive for Results: Works to exceed goals and partners with others to achieve objectives by holding self and others responsible for results.Creative Problem Solving: Focuses on continuous improvement and increasing breadth of insight by asking questions to understand a problem, looking for new ways to improve results, and sharing learning.Agility: Anticipates and adjusts behaviour in a changing environment by remaining optimistic, calm and composed in stressful situations, and by taking opportunities to improve work processes.Build Collaborative Environments: Collaborates across functional areas and proactively addresses conflict to encourage broad thinking on projects, working to eliminate barriers, and promoting communication and collaboration.Systems Thinking: Takes a long-term view towards organization’s objectives and how to achieve them by thinking holistically about challenges and opportunities and anticipating outcomes and potential impacts.QualificationsMinimum Recruitment StandardsA university degree in a related discipline such as Education, Social Sciences, Public Policy, Political Science, Business, Communications, International Relations, or, Humanities is preferred, plus 2 years of progressive related experience.Equivalency: Directly related education or experience considered on the basis of:1 year of education for 1 year of experience; or1 year of experience for 1 year of education.The Policy and Issues Coordinator requires knowledge and understanding of:

• Excellent verbal and written communications skills are required for the preparation of materials; strong conceptual, research, analytical, and problem-solving skills are needed for analysis of issues; experience in analyzing and consolidating large and diverse amounts of information is an asset.
• A demonstrated ability to collaborate strategically with a wide variety of stakeholders and balance the needs and interests of a diverse group of people is a key asset.
• Knowledge of government structures, operations, decision-making processes, and legislative processes.
• Knowledge of and/or experience with policy development.
• Negotiation, consensus building, and conflict management skills are also needed when dealing with other divisions, departments, governments, agencies, boards, committees, and other stakeholder groups.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.
Refer to .NotesThis is a permanent position and the hours of work are a total of 36.25 hours.A cover letter demonstrating your qualifications, experience and skills for this position is required and will be used as a screening tool.Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.Links and information on what the GoA has to offer to prospective employees.

• Working for the Alberta Public Service –
• Alberta Public Service Benefit Information –
• Public Services Pension Plan:
• Professional learning and development –
• Research Alberta Public Service Careers tool –
• Positive workplace culture and work-life balance
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement

How To Apply
Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.Candidates are required to apply for a job online. Please visit for more information. Please visit , for more information.It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS)( ) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information ( ).It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.Closing Statement
This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.We thank all applicants for their interest. All applications will be reviewed to determine which candidates’ qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Liliane Karara at

Location: Edmonton, AB

Job date: Sun, 22 Sep 2024 03:06:30 GMT