International Admissions Assistant, Admissions

Job Description

Job title: International Admissions Assistant, Admissions

Company: University of Winnipeg

Job description: Probation/Trial Period: 910 working hours or six (6) months, whichever occurs firstHours: 35 hours per weekFunding: BudgetStart Date: As soon as possibleLocation: Winnipeg, MBJob Type: ContinuingStatus: ExistingDate Posted: 09/12/2024Closing Date: 09/22/2024Salary Range: $40,677.00 – $56,110.60The University of Winnipeg’s Admissions Office receives, processes, and evaluates all undergraduate applications for prospective students, making determinations on over 6,000 applications annually. The International Admissions Assistant is a full-time continuing position that plays a key role in preparing files for evaluation.Responsibilities:

• Receives and processes international applications submitted online.
• Screens applications and documents for accurate, logical information, addressing agent/applicant with questions necessary to complete application.
• Flags applicant errors; edits and corrects information on submitted applications.
• Performs application data entry and ensures correct entry information.
• Performs primary screen of international documents, checking for indications of fraud.
• Verifies automatic supplemental items requests and adds/deletes/waives supplemental items, as required for each application.
• Verifies the authenticity of academic documents and English test results.
• Understands international educational documents and accreditation and identifies the appropriate verification method for each.
• Develops and maintains a good working knowledge of international education systems and institutional accreditation.
• Provides a preliminary review and assessment of documentation submitted to meet admission and English Language Program requirements.
• Runs reports on payments for Admissions-related fees, updates payment status on records, and reconciles for Financial Services.
• Checks that correct communications are triggering and brings anomalies to attention of Coordinator and/or Director.
• Monitors applications as documents and results are submitted, and updates records at various stages of the application cycle.
• Scans or makes copies of international documents and makes arrangements with courier service to return originals.
• Assists with file clean up, updates records and follows procedures to file irreplaceable documents, maintains file room.
• Provides coverage for front desk office assistant position and for other Admissions Assistant, when staff are absent.
• Responds to a large volume of general requests by email and phone concerning international admissions.
• Corresponds with students about questions involving admission requirements, transfer credits. Informs them about requirements to complete application.
• Ensures students, parents, designates, agents, and guidance counsellors receive guidance and advice during all aspects of the application and evaluation process.
• Interprets admission regulations as guided by the Admission team meetings and Coordinator, providing advice and assistance to staff, students, agents and the public.
• Deals with a high volume of inquiries involving sensitive clients and confidential information that often requires immediate attention.
• Recommends and assists in the development and/or modification to policies, procedures and regulations within the scope of the position.

Qualifications:

• Completion of a formal training program in a related discipline from a recognized institution.
• Post-secondary education an asset.
• Speaking/reading/writing/interpreting a/an additional language/s.
• Minimum two years related experience in post-secondary admissions, student services or registrarial area.
• Excellent interpersonal skills to be able to interact with staff, students and the public in a professional courteous manner.
• Strong communication skills both oral and written focusing on customer service and the delivery of accurate information.
• Ability to prioritize and cope with fluctuations in workload in a high-pressure environment.
• Ability to organize work effectively.
• Ability to treat personal information with confidentiality.
• Ability to work with constant interruption.
• Ability to work independently and to make appropriate decisions.
• Must be able to work cooperatively as part of a team.
• Ability to work with complex data systems.
• Knowledge of a university Student Services environment preferred.
• Good working knowledge of computers utilizing a Windows environment and various software applications including Word and Excel.
• Knowledge of a Student Information System preferred.

An equivalent combination of education, experience, skills, knowledge and abilities may be considered.Condition(s) of Employment:

• Must be legally entitled to work in Canada.
• Must be willing to work occasional overtime at peak periods.

Note: The work described in this posting will be conducted in-person.The salary range for this position will be from $40,677.00 – $56,110.60 annually.The University of Winnipeg is committed to equity, diversity and inclusion and recognizes that a diverse staff and faculty benefits and enriches the work, learning and research environments, and is essential to academic and institutional excellence. We welcome applications from all qualified individuals and encourage women, racialized persons, Indigenous persons, persons with disabilities, and 2SLGBTQ+ persons to confidentially self-identify at time of application.The University of Winnipeg is committed to ensuring employment opportunities are accessible for all applicants. If you require accommodation supports during the recruitment process, please contact human_resources@uwinnipeg.ca.The personal information of applicants is collected under the authority of the University of Winnipeg Act and 36(1)(b) of the Freedom of Information and Protection of Privacy Act. All personal information collected via the recruitment process is used to assess the applicant’s suitability, eligibility, and qualifications for employment, and to otherwise support recruitment activities. This information will be provided to participating members of the recruitment process. Questions regarding the collection of your personal information may be directed to the Director, HR Services, 515 Portage Avenue, Winnipeg, MB, R3B 2E9 or human_resources@uwinnipeg.ca.

Location: Winnipeg, MB

Job date: Sat, 14 Sep 2024 07:57:17 GMT