Customer & Technical Support Representative XNAJP00027722 / XNAJP00027723

Job Description

Job title: Customer & Technical Support Representative XNAJP00027722 / XNAJP00027723

Company: Manpower

Job description: Our client, a leader in the technology industry, is seeking a Customer & Technical Support Representative to join their team. As a Customer & Technical Support Representative, you will be part of the Service Support Cycle, providing exceptional support to both internal and external customers. The ideal candidate will have strong problem-solving skills, effective communication abilities, and a passion for technology, which will align successfully in the organization.Job Title: Customer & Technical Support RepresentativeLocation: Saint John, NBPay Range: $17.50 per hourWhat’s the Job?

• Provide an excellent customer experience using sound listening skills, empathy, and urgency.
• Resolve customer hardware, software, and networking problems at first contact using advanced troubleshooting tools.
• Communicate effectively to diffuse and recover service concerns with customers.
• Contribute to knowledge systems to enhance solutions provided to customers.
• Represent the company to customers and partners in a friendly, professional, and ethical manner.

What’s Needed?

• Post-secondary education is an asset.
• Technical support experience is a plus.
• Solid problem-solving skills with experience in troubleshooting technology issues.
• Ability to communicate effectively, both written and verbally.
• A high level of achievement and self-motivation.

What’s in it for me?

• Comprehensive training on all troubleshooting tools, products, and systems.
• Opportunities for career progression within the organization.
• A chance to work with cutting-edge technology and tools.
• A supportive team environment that values your contributions.
• The potential for permanent hire based on performance.

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson WellsManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity – as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World’s Most Ethical Companies for the 14th year – all confirming our position as the brand of choice for in-demand talent.

Location: Saint John, NB

Job date: Wed, 05 Feb 2025 01:48:52 GMT