Customer Service Representative – Pharmaceutical Sector

Job Description

Job title: Customer Service Representative – Pharmaceutical Sector

Company: Quantum

Job description: Our reputable client in the pharmaceutical industry is seeking a Customer Service Representative to join their team at their Vaudreuil office. This is a full-time, permanent position offering a competitive salary and full benefits, including an attractive pension plan!In this role, you will be building and maintaining client relationships as you support them through the order process from start to delivery.Responsibilities:– Taking orders, carefully verifying information and entering it into the system
– Working with production on scheduling orders
– Performing follow-up with internal and external clients regarding product availability, pricing and order status
– Tracking orders and managing expectations with clients regarding any updates on order status
– Coordinating billing and credits accordingly
– Ensuring that information is frequently updated in the system to reflect any changes
– Creating new client files and maintaining existing client information files
– Communicating with other departments regarding any special situation pertaining to client information and orders
– Effectively managing the client relationship throughout the processQualifications:– At least 2 years of experience in customer service/order entry within a manufacturing environment
– Advanced Excel skills
– High motivation and ability to thrive in a fast-paced environment
– Strong interpersonal and relationship-building skills
– Resourcefulness and solution-oriented approachPlease send your resume in Word format to Hannah Tiongson at hannah.tiongson@quantum.ca.REFER A PERM HIRE AND EARN UP TO $1,000! For more details, click here.OUR VIRTUAL DOORS ARE OPEN! We’re also bringing the interviews to you by various web applications, virtually! Contact us today for your next opportunity.CNESST permit numbers: AP-2000158 & AR-2000157Services de Gestion Quantum LtéeFounded in 1968 in Montréal, Quantum has established a strong reputation as the full-service human resource partner of choice for providing unique and effective recruitment solutions that meet our clients complex staffing needs. Our unwavering…

Location: Vaudreuil-Dorion, QC

Job date: Sun, 06 Apr 2025 07:09:33 GMT