Customer Service Representative – Mechanical Parts

Job Description

Job title: Customer Service Representative – Mechanical Parts

Company: Quantum

Job description: Nº de réf : 118093Position: Customer Service Representative – Mechanical Parts
Location: Mount Pearl, Newfoundland
Job Type: Full-time, in-office
Salary: $50K + bonus
Advantages: Full benefits on the first day of employment, RRSP profit sharing and other excellent advantages!An international leading distributor of industrial products is seeking a Customer Service Representative to join their company.Position Overview:As an Inside Sales Representative, you will play a vital role in driving sales through telephone communications. Reporting to the Branch Manager, you will be responsible for meeting sales targets, nurturing customer relationships, and contributing to the overall success of the branch.Key Responsibilities:– Prioritize customer satisfaction by understanding their needs and effectively communicating product features and benefits.
– Develop a deep understanding of our product line to optimize sales opportunities with each customer interaction.
– Collaborate with the Branch Manager to devise strategic sales approaches.
– Generate and qualify leads, passing on opportunities to Technical Sales Representatives as needed.
– Expand our prospect database and ensure timely follow-up on leads.
– Handle inbound calls, converting prospects into sales and addressing customer inquiries.
– Overcome objections and emphasize product/service value to potential customers.
– Enter and maintain customer data in our corporate database.
– Investigate and resolve customer service issues in a timely manner.Requirements:– 2+ years of experience in sales or telesales, preferably in a customer service or inside sales role.
– Experience in auto or mechanical parts is an important asset for this role
– Strong communication skills, both verbal and written.
– Ability to build and maintain lasting customer relationships.
– Self-motivated with a high level of energy and enthusiasm.
– Resourceful personality with the ability to find alternative solutions to product delays or sourcing issues.Join our team and become part of a company that values integrity, innovation, and teamwork. Apply now to embark on a rewarding career with us! Please send your resume in Word format to Hannah Tiongson at .REFER A PERM HIRE AND EARN UP TO $1,000! For more details, .OUR VIRTUAL DOORS ARE OPEN! We’re also bringing the interviews to you by various web applications, virtually! Contact us today for your next opportunity.

Location: Mount Pearl, NL

Job date: Fri, 06 Dec 2024 02:22:02 GMT