Customer Care Representative

Job Description

Job title: Customer Care Representative

Company: Randstad

Job description: Are you ready to take your customer service skills to the next level? Our business partner, a leading international automotive finance company, is on the lookout for a passionate Customer Service Representative. This is a 6-month temporary position with the potential for extension and the chance to make a real impact!As a Customer Care Representative, you’ll play a pivotal role as the first point of contact for both customers and dealers, ensuring exceptional service delivery while maintaining strict confidentiality.Fully Remote: Enjoy the flexibility of working from home!
Flexible Hours: Work a staggered schedule from 8 AM to 8 PM, Monday to Friday.
Great Pay: Earn between $24-$26 per hour (paid weekly).
Growth Opportunities: Start with a 6-month contract, with the potential for permanent employment.Advantages
Perks of Joining This Team:Be part of a supportive and collaborative team that values excellence.
Enhance your customer service skills in a dynamic and professional setting.
Contribute to the success of a globally recognized company!
Access a comprehensive platform for online training through Randstad.
Optional insurance coverage available at preferential rates for your peace of mind with Randstad Advantage.Responsibilities
As a Customer Care Representative, you’ll be the friendly voice for our customers and dealers. Your role includes:Acting as the primary contact for inquiries related to finance and leasing files.
Providing prompt and accurate responses via phone and email, exceeding expectations.
Ensuring timely resolution of client requests to guarantee their satisfaction.Qualifications
What We’re Looking For:Bilingualism (French and English) is a must!
At least 2 years of experience in a customer service role, particularly with inbound calls.
Strong computer skills and the ability to thrive in a fast-paced environment with minimal supervision.
Exceptional soft skills including communication, empathy, problem-solving, active listening, adaptability, and teamwork.
A College diploma (DEC) or Bachelor’s degree (BAC) is a plus.Summary
If you’re excited about this opportunity, we’d love to hear from you! Please apply through our online portal or send your updated CV directly to:karen.leiton@randstad.caSpread the Word!Know someone looking for a similar role? Share our contact details and help them find their next opportunity! We’re here to support everyone in their professional journey.Job title
Customer Service Representative – automotive finance (REMOTE)Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada’s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

Location: Saint-Laurent, QC

Job date: Sat, 05 Oct 2024 02:40:36 GMT