Coordinator, Innovation and Continuous Improvement
Company: University of Saskatchewan
Location: Saskatoon, SK
Salary: $67681 - 105753 per year
Employment Type: Full-Time
Job Description
Job title: Coordinator, Innovation and Continuous Improvement
Company: University of Saskatchewan
Job description: Coordinator, Innovation and Continuous ImprovementPrimary Purpose: The Department of Family Medicine is a large complex provincially distributed medical education program in the College of Medicine at the University of Saskatchewan and is dedicated to excellence in patient care, teaching and learning, research, and administration. The coordinator, innovation and continuous improvement supports related central administrative and academic activities within the department.Nature of Work: Reporting to the Director, Operations and Administration (DOA), the coordinator will collaborate closely with the Provincial Head (PH), Director of Research Services, postgraduate/undergraduate training leaders, and clinic unit directors. This role is essential for conducting evaluations of educational programs, facilitating continuous improvement initiatives, and ensuring compliance with accreditation standards within the Family Medicine department. The work also requires a proactive self-directed approach in a complex, academic and clinical environment with the ability to work and communicate effectively and cooperatively, by a variety of methods. Work must consistently meet high standards of quality and precision. The department is led through a distributed model with sites throughout the province; as such, this position requires the ability to work effectively at a distance.Accountabilities:Tasks include, but are not limited to, the following:Administrative Support:
- Provide comprehensive administrative support across portfolios in collaboration with the DOA, including assistance to the Assistant Program Directors.
- Schedule various virtual and in-person meetings, using platforms such as Microsoft Teams and Zoom, and prepare meeting materials, agendas, and minutes.
- Assist with and support special projects and other duties as assigned by the provincial head or DOA.
- Perform other related duties as required, including working outside normal hours and potential travel.
Committee Management:
- Manage and/or support program committees, including the assessment committee, curriculum committee, and program evaluation committee ensuring effective communication and documentation.
- Prepare meeting agendas, minutes, and materials, and distribute them to committee members as directed.
Communication and Stakeholder Engagement:
- Develop and distribute tailored messaging, including writing and editing communications such as reports, presentations, and correspondence.
- Build and sustain relationships with relevant stakeholders, including academic leadership and community preceptors, to disseminate changes in policy and procedures.
- Develop and disseminate tailored communications, including writing and editing reports, presentations, and correspondence.
- Report and escalate issues to management as needed, resolving ad hoc requests, and recommending solutions to identified issues.
Program Evaluation and Development:
- Support evaluations of educational programs and strategies by preparing detailed reports with actionable recommendations for program enhancements.
- Assist the Program Director with writing processes related to the development and implementation of educational programs.
- Collect, maintain, and report information to aid program evaluation and continuous improvement efforts.
- Assist in the planning and development of guidelines, operational policies, and procedures for program support functions through relevant research and analysis.
- Assist teams in assessing current states, envisioning future states, identifying gaps, and creating actionable plans for improvement.
- Support plans to address stakeholder needs and assist with the development and evaluation of curriculum initiatives in line with accreditation standards.
Accreditation and Compliance:
- Assist in planning, implementation, and evaluation of accreditation preparedness and support the Accreditation core team with relevant information.
- Coordinate the revision and updating of processes related to accreditation, policy compliance, selection, curriculum development, assessment, program evaluation, faculty development, resident scholarship, wellness, safety, and overall program management.
Project and Change Management:
- Assist in monitoring the progress of projects through appropriate project management tools, tracking analytics, and integrating findings into planning processes and reports.
- Support change management efforts related to strategic initiatives and ensure smooth transitions.
- Collaborate with process owners to identify financial and operational risks and assist in implementing effective internal controls.
Quality and Process Improvement:
- Promote a culture of continuous improvement within the Family Medicine department and support the adoption of best practices and innovative approaches.
- Assist in process and quality improvement initiatives to enhance operational efficiency and reduce risks.
Qualifications:Education: Completion of an undergraduate degree in business administration, education, or health related discipline. A combination of education and experience may be considered.Experience: A minimum of five years related experience in an academic setting and a demonstrated working knowledge of the University of Saskatchewan, College of Medicine and Saskatchewan Health Authority is required. Experience working in a diverse and inclusive work environment is required. Proven ability to work independently and collaboratively in a high functioning confidential team environment with a demonstrated commitment to ongoing program development is an asset. Demonstrated experience in supervising teams is an asset. Experience fostering effective relationships with internal and external partners and stakeholders.Skills:This position will regularly interact with a diverse group of individuals including faculty, staff, and learners. This position requires excellent interpersonal and communication skills and must pay close attention to detail, especially when maintaining records and sending correspondence. Demonstrated exceptional interpersonal, analytical, written and verbal communication skills; the ability to function in a high volume setting with numerous and competing demands and deadlines while maintaining a high degree of efficiency and accuracy; enthusiastic and self-motivated; ability to recognize and recommend change which results in improved administrative and educational activities; public relations skills; effective time management, organizational, problem solving, decision making and multitasking skills; proven ability to work with a courteous and professional demeanor, with limited general supervision and a strong orientation towards working with learners in a medical academic environment. Must be willing to travel. Consideration may be given to this position working geographically outside of Saskatoon but within Saskatchewan.Department: Department of Family Medicine
Status: Permanent
Employment Group: ASPA
Shift: Mon-Fri, 8:30-4:00
Full Time Equivalent (FTE): 1.0
Salary: The salary range, based on 1.0 FTE, is $67,681.00 – 105,753.00 per annum. The starting salary will be commensurate with education and experience.
Salary Family (if applicable): Specialist Professional
Salary Phase/Band: Phase 2
Posted Date: 10/17/2024
Closing Date: 10/31/2024 at 6:00 pm CST
Number of Openings: 1
Work Location: May be eligible for hybrid work under the terms of USask’s Alternative Workspace Guidelines
The University is committed to employment equity, diversity, and inclusion, and are proud to support career opportunities for Indigenous peoples to reflect the community we serve. We are dedicated to recruiting individuals who will enrich our work and learning environments. All qualified candidates are encouraged to apply; however, in accordance with Canadian immigration requirements, Canadian citizens and permanent residents will be given priority. We are committed to providing accommodations to those with a disability or medical necessity. If you require an accommodation to participate in the recruitment process, please notify us and we will work together on the accommodation request. We continue to grow our partnerships with Indigenous communities across the province, nationally, and internationally and value the unique perspective that Indigenous employees provide to strengthen these relationships. Verification of Indigenous Membership/Citizenship at the University of Saskatchewan is led and determined by the and Standing Committee in accordance with the processes developed to enact the policy. Successful candidates that assert Indigenous membership/citizenship will be asked to complete the verification process of Indigenous membership/citizenship with documentation. The University of Saskatchewan’s main campus is situated on Treaty 6 Territory and the Homeland of the Métis. We pay our respects to the First Nations and Métis ancestors of this place and reaffirm our relationship with one another. Together, we are uplifting Indigenization to a place of prominence at the University of Saskatchewan.
Location: Saskatoon, SK
Job date: Sat, 19 Oct 2024 07:52:06 GMT