CAPA Manager

Job Description

Job title: CAPA Manager

Company: Canadian Blood Services

Job description: Please note this role will work in a hybrid environment. The successful candidate must be located near a Canadian Blood Services production site and will be working a mixture of on-site and off-site work based on the parameters for our operations to meet the needs of our donors, our staff and our communities. Currently, employees are expected to have an in-person presence for at least 40% of their work time. This requirement may vary depending upon circumstances.Job category: Quality and regulatory affairs
Job posting ID: 6882​Employment status: Regular full-timeClassification: PTS/MGT/IT B
Salary/Rate of pay: $106,890 – 123,178Application deadline: 2025-02-20
Application requirements:

• Your up-to-date resume.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.

Do you currently work for Canadian Blood Services? All employees must apply via the .Together, we can make all the difference in the lives of others.Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.If you are looking for a rewarding experience with a values and mission-driven team, join Canada’s Lifeline and make a meaningful difference.We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.About the roleCanadian Blood Services is looking for a Regular, Full-time Manager CAPA to join our dynamic Quality Management System team.Reporting to the Associate Director, Quality Management Processes, the Manager provides leadership to the CAPA specialist team who are tasked with leading CAPA investigations.In addition to overseeing the team, the Manager may also be assigned to lead high profile CAPAs that require senior level facilitation. This role is required to work within a broad scope of review and analysis of the organization’s systems with the intent to ensure teams successfully identify root causes and appropriate corrective actions. The incumbent is required to work with cross-functional leadership teams.Formula for Success

• Using your leadership skills, provide direction to a team of CAPA specialists as well as thought leadership on problem solving tactics and techniques to the entire organization.
• Drawing on your financial and business acumen, develop and manage the budget for the CAPA team.
• Your grasp of data analytics will be used to collect and analyse data utilizing appropriate tools to measure the effectiveness of the CAPA facilitation and investigation process.
• Leveraging your organization skills, document event investigations, generate corrective and preventative action plans with associated effectiveness checks, and author departmental performance reports.
• Your collaboration skills will be used to partner with process owners and departmental managers to drive problem solving participation in assigned CAPAs and to ensure CAPA plans are executed meeting the established standards and goals for investigation quality.
• Your performance tracking skills be used to monitor timelines to achieve on-time completion of CAPA milestones and deliverables.
• Utilizing your strong training skills, provide coaching and mentoring to the CAPA Specialist team to enhance competency and leadership skills and as required, provide coaching to CAPA investigation teams in problem solving and root cause analysis.
• Drawing on your management skills, assign work within the CAPA Specialist team and manage individual performance. Also, responsible for hiring team members and any discipline as required.

Desired Education and Skills

• Post-secondary level education in a relevant discipline from a recognized academic institution, preferable in a life science, engineering, or business discipline.
• Formal training in CAPA investigations, Quality Systems, problem solving and continuous improvement models such as Lean, Six Sigma, etc.
• 3 years of progressive experience at the leadership level, leading a highly skilled and educated group of employees.
• Experience in leading a team that is virtually located.
• Proven root cause problem solving capability and demonstrated proficiency in investigation methods.
• Experience working in a highly regulated manufacturing environment where Good Manufacturing Practices are applied.
• Excellent analytical skills.
• Excellent planning and organizational skills.
• Exceptional interpersonal skills, including teamwork, facilitation, influencing and negotiation.

What we Offer You

• Annual performance award up to 10%.
• Defined benefits pension plan.
• Comprehensive group health, dental and vision benefits for you and your family.
• 4 weeks paid vacation
• Employee discounts, wellness program, professional resources.

What You Can Expect

• This role will work in a hybrid environment with requirements to be onsite at one of Canadian Blood Services production sites at least 40% of the time/2 days of the week
• You will work Monday to Friday, 37.5 hours per week, 7.5 hours a day. Additional hours may be required depending on work requirements.
• Travel requirements – travel will be required to attend team meetings and work commitments.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives.We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add donotreply@blood.ca and system@successfactors.com to your safe senders list.Applicants who require accommodation should discuss their needs with us.#LI-HYBRID
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Location: Ottawa, ON

Job date: Sat, 08 Feb 2025 07:54:49 GMT