Agent, Station

Job Description

Job title: Agent, Station

Company: Canadian North

Job description: Description :Load and offload cargo and passenger bags, Check-in and board passengers process arrival and departure times, complete all regulator paperwork email and telephone communication with internal and external customers, process payments for cargo and tickets.Level: As per the UNIFOR Collective Agreement.Pay Rate: Starting at $20.50 per hour as per the UNIFOR Collective Agreement or commensurate with experience. In addition to the Northern Living Allowance.Reporting to: Manager, Northern Hamlets.DUTIES AND RESPONSIBILITIES:Must be able to perform, but not be limited to, the following duties and responsibilities:

• Maintain records as required and disseminate information;
• Record flight arrival and departing times;
• Conduct radio communications with the aircraft;
• Process weight and balance and load control data;
• Process shipment and reception of all cargo;
• Perform load service duties;
• Handle all cargo;
• Provide services to the aircraft on the ground as required;
• Perform all warehouse related duties;
• Perform commissary duties;
• Assist with reconfiguration of aircraft as required;
• Assist passengers with mobility and special needs;
• Assist with claims for damaged or missing goods;
• Process passengers and baggage;
• Make reservations and compute fares;
• Issue tickets/airway bills and process sales reports for deposit;
• Assemble, control and transmit reservations and passenger data;
• Administer Interline and employee travel both business and pleasure;
• Other duties as assigned.

SKILLS AND QUALIFICATIONS:Include, but not limited to, the following minimum skills and qualifications:

• Must have completed grade 10 or have equivalent job experience in the related areas: warehouse, customer service, etc;
• Must hold a valid driver’s license/permit;
• Must be familiar with handling of dangerous goods and be able to obtain and retain a dangerous goods handling certificate;
• Demonstrated customer service skills;
• Must be able to obtain and retain an Airside Vehicle Operators Permit (AVOP);
• Ability to communicate in Inuktut a definite asset;
• Ability to obtain and retain an Airport Restricted Area Identity Card in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada.

Closing: August 27th, 2024.Please note: Relocation assistance is not provided for this position.

Location: Nunavut

Job date: Thu, 22 Aug 2024 06:45:29 GMT