Overview




Job title: Slot Technician Supervisor-BEL

Company: Great Canadian Gaming

Job description: Job Description:As a Slot Technician Supervisor, you’ll help keep the excitement on the gamingfloor by leadingprojects such as theme conversions and slot machinemoves. So this is your time to shine! You’ll also be responsible for creating a memorableexperience for our guestsby ensuring our slot technicians are maximizing the uptime of the slot machineswith preventative maintenance and repair.Exercise your guest service skillsin a fast- paced, fun environment knowing that you are in charge of creatingGreat Experiences and Memoriesfor everyone who walks into Shorelines.Dutiesand responsibilities for our next Slot Technician Supervisor include:

  • Researches PAR sheets, conversions for all new and current games;
  • Tracks,implements and updatesall customer/service notifications and monitorsvendors notifications;
  • Completesconversion kit requestsand ensure all parts are on-site;
  • Tracks lease gamesdown time and monitorsmachine out of service database;
  • Verifiespreventative maintenance is being completed on all machines and trackinglog is updated;
  • Verifiespost activation checklists are being completedon time and sent to Auditfor tracking;
  • Responsible for inventory control and for initiating purchasing requests on behalf of Slots and other specific operations-related areas;
  • Ensuresthe out of servicedatabase is updatedand sends emailswith progress reportsof updated machines;
  • Ensuresprocedure for unsealed machines is being followed at all times;
  • Ensuresprojects are preparedand implemented meeting all timelines and accuracy;
  • Keeps Gaming Shift Managers updatedon technical performance/issues;
  • MonitorsSlot Technicians schedules;
  • Ensuresadherence with all policiesand procedures, including compliance with regulators, licensing laws, healthand safety and other stat-

utory requirements; and

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  • Managesother initiatives as required.

Successful candidates will demonstrate the followingqualifications:

  • Post-secondary education in a relevant field;
  • Experience in a leadership role;
  • Ability to troubleshoot electronic equipment;
  • Experience and familiarity with a high-volume, fast paced, shift-work environment;
  • Workingknowledge of computersoftware and the abilityto learn new softwareand systems;
  • Strong organizational, interpersonal, analytical, communication, customerservice and problem-solving skills;
  • Ability to obtain registration as a Category2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario;
  • Maintain the highest standard of professionalism, ethics, grooming and attitude towards guests, clients; and
  • A passion for providing Great Experiences and Memories to our internal and external guests in the continual quest of achieving service excellence.

Additional Information: Shorelines Casinos Belleville is located at 380 Bell Boulevard, Belleville ON, K8P 5H8. For information on livingin Belleville, please visit and orGreat Canadian Gaming Corporation is committed to diversity, equity and inclusion and we welcome all qualified applicants to apply to join our team of unique contributors. We accommodate people with disabilities throughout the recruitment and selection process and applicants are encouraged to advise Human Resources in advance if an accommodation is required. We thank all applicants for their interest and will contact those qualified to continue in the recruitment process.About Us:GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of 9,500 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.What’s in it for you?

  • We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
  • We provide you with the tools and technology needed to delight your clients!
  • You’ll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
  • Freedom to Innovate: supports new and better ways to be successful.
  • Be your Authentic Self: environment that values diversity as a source of strength.
  • This isn’t your typical “corporate” job. We work hard and we have fun!

The only thing we don’t play games with…..is your career!Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.Please note that due to the volume of applications, only those under consideration will be contacted for an interview.Thank you for your interest in Great Canadian Entertainment!

Location: Belleville, ON

Job date: Fri, 22 Mar 2024 08:44:16 GMT