Job title: Program Coordinator

Company: Government of Alberta

Job description: The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion and innovation are valued and supported. For more information on diversity and inclusion, please visit:

The Alberta Human Rights Commission works with Albertans to promote awareness of, and appreciation for, human rights and diversity. Its overall goal is to develop inclusive communities in which all Albertans have the opportunity to participate in the cultural, social, economic, and political life of the province without discrimination.

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The Alberta Human Rights Commission has a two-fold mandate: to foster equality and to reduce discrimination. It fulfills this mandate through public education and community initiatives, through the resolution and settlement of human rights complaints, and through human rights tribunal and court hearings.

The Commission’s website provides the public-including employers, service providers, tenants and landlords, individuals, communities, and others-with information about human rights law, its application, and the human rights complaint process, as well as broader human rights principles.

Job Information

Job Title: Program Coordinator

Job Requisition ID: 49517

Ministry: Justice

Location: Edmonton or Calgary

Full or Part-Time: Full Time

Hours of Work: 36.25 hours per week

Regular/Temporary: Regular

Scope: Open Competition

Closing Date: November 23, 2023

Classification: Subsidiary 02B 3625 Program Services 2

Salary: ​$2,345.14 to $3,076.28 bi-weekly ($61,208 – $80,290/year)

Role Responsibilities

This position reports to the Manager of Public Information and Education in the Communication, Education and Engagement (CEE) area at the Alberta Human Rights Commission. Working with a high degree of independence, you play an integral role in the provision of the Commission’s education efforts by being involved in the development and delivery of public human rights information and education programs.

You support the Commission’s efforts to create awareness and build knowledge and skills on human rights that lead to changing attitudes and behaviours. This is done by developing high quality public education resources and programs, including the Commission’s comprehensive website, online learning, training, print resources, and external newsletter. You would also support the Commission’s marketing and communications efforts, including coordinating the Commission’s internal newsletter, managing the Commission’s internal SharePoint site, coordinating events, editing, and other marketing and communications functions.

Working within the framework of the Alberta Human Rights Act and the Commission’s strategic priorities and budget, the position supports projects and coordinates diverse project elements to develop education resources from the conceptual stage through development, implementation, and evaluation. The position requires an in-depth knowledge of the Commission’s processes and programs that are supported by the website. Changes to website content may be driven by policy and/or program changes, other business decisions, or user requests and inquiries. The position manages the development of website content from the analysis and requirements phase through to the publishing phase. This encompasses a thorough review of content standards, ensuring alignment with business goals, objectives, and the Commission’s operational plan. You would also ensure timely and reliable availability of internal and external websites and provide day-to-day support, addressing operational issues and responding to user queries.

Key responsibilities include:

  • Providing program support for the development and delivery of education programs and services;
  • Overseeing updates to and overall maintenance of the Commission website (a key tool for informing and educating the public);
  • Producing and distributing the Commission’s online external and internal newsletters;
  • Providing writing support and advice on content and format of education resources for both internal and external initiatives (ensuring readability, accessibility, and publishing standards are met);
  • Overseeing projects and coordinating events that support CEE programs and engagement initiatives;
  • Providing direction and supervision to professional service providers contracted to update, develop, or deliver resources and programs;
  • Participating in CEE strategic planning and reporting;
  • Acting as backup administrative support for the Program Administrator.



A related university degree in a relevant discipline (education, English, communications, law, computer science, policy, or social sciences)

Directly related education or experience considered on the basis of:

  • 1 year of education for 1 year of experience; or
  • 1 year of experience for 1 year of education.

As the ideal candidate you possess the following skills and abilities:

  • Knowledge related to all aspects of website management, including writing, editing, development, and design;
  • Experience in project coordination, digital information and communication, educational resource development, and/or writing and editing, preferably in an online or website development context;
  • Knowledge of plain language principles, exceptional skills in plain language writing, writing and editing skills, Canadian Press Style Guide, and website writing skills;
  • Superior communication skills, both written and verbal;
  • Strong research, project planning, and project management skills;
  • Strong organizational, tracking, and record-keeping skills; the ability to prioritize, and the capability to work on multi-faceted projects and tasks simultaneously;
  • Strong skills with SharePoint and Microsoft Office Suite (Outlook, PowerPoint, Word, Excel), and Adobe Acrobat;
  • Working knowledge of relevant programs/software like Visio, Publisher, InDesign, and Canva would be an asset;
  • Sensitivity to the political and confidential nature of the Commission’s work.

In your cover letter, please briefly summarize:

  • Relevant experience and expertise,
  • Pertinent strengths and skills, and
  • Reasons for interest in the position.

Applications without a cover letter will not be considered.


Hours of Work: 36.25 hours per week, Monday to Friday. This position requires travel and occasionally works evenings and weekends.

Please Note:

  • This is a full-time permanent position and can be located in Edmonton or Calgary.
  • As a part of the interview process, applicants may be asked to complete a written assignment to assess their written communication skills.
  • Final candidates will be asked to undergo a security screening.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what the GoA has to offer to prospective employees.

  • Working for the Alberta Public Service –
  • Pension plans:
  • Public Service Pension Plan (PSPP) –
  • Alberta Public Service Benefit Information –
  • Leadership and mentorship programs
  • Professional learning and development –
  • Positive workplace culture and work-life balance
  • Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreements
  • Research Alberta Public Service Careers tool –

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:

How To Apply

Click on the “Apply Now” button.

Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Candidates are required to apply for a job online. Please visit for more information. Please visit Recruitment Principles, for more information.

It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS)( ) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information ( ).

It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.

Closing Statement

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates’ qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.

If you require any further information on this job posting or a copy of the role profile, please contact Veronica Noronha at .

Location: Calgary, AB – Edmonton, AB

Job date: Fri, 10 Nov 2023 23:43:25 GMT